Frontline Policing in the 21st Century

This book provides the 'how to's' of police patrol, focusing on how officers on the front line perform their duties (covering both skills and techniques), meet day-to-day challenges, and manage the tasks and risks associated with modern police patrol. Drawing on theory, research, and the experience of numerous practitioners, it provides practical daily checklists and guidance for delivering primary police services: 

• Conducting mobile and foot patrols

• Completing a preliminary investigation

• Canvassing a neighborhood 

• Developing street contacts

• Building and sustaining trust

• Delivering death notifications, and more. 

It features interviews with frontline officers, as well as both police chiefs and supervisors to examine the role of police officers in the 21st century and their partnership with, and accountability to, the communities they serve. In addition, this book explores how modern policing has evolved by examining the research, innovation, tradition, and technology upon which it is based. It provides new perspectives and ideas as well as basic knowledge of daily practices, offering value to new and experienced police and security personnel alike; students in criminal justice, law and public safety; community leaders; and others involved in advancing police operations and community well-being.  

Sheldon Greenberg, PhD, is Professor of Management and Leadership in the School of Education at Johns Hopkins University, USA. He began his career with the Howard County (MD) Police Department, serving in positions from patrol officer to bureau commander.